Updated July, 2019
ELF Oaks LLC corporate policies comply with the rules and regulations described by the European Union General Data Protection Regulation (UE 679/2016 GDPR), the Federal Trade Commission and CalOPPA in the United States, the Canadian Personal Information Protection and Electronic Documents Act, and the Australian Privacy Act of 1988.
This privacy notice discloses the privacy practices for RentHouseBatonRouge.com. This privacy notice applies solely to information collected by this website. Your details will be treated in accordance with the above regulations, in a correct and open manner, which protects your privacy and rights. Therefore, in compliance with the above regulations, we hereby provide you with the following information:
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via telephone, email, or the forms on this website. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us and to carry out a booking via this website. Providing your personal information is required, given that without this information, it is not possible to make a reservation. The lack of such information prevents us from establishing a contractual agreement required for a reservation. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your requests. For example, we may give your name and telephone number to a 3rd party service provider such as housekeeper or service technician.
Your Access to and Control Over Information
You can do the following, as per the above regulation(s) that pertain to you, at any time by contacting us via the email address below to:
- See what data we have about you, if any;
- Change/correct any data we have about you;
- Have us delete, or transform into an anonymous format, any data we have about you;
- Identity of the holder, the person in charge and the assigned representative as per GDPR article 5, comma 2;
- Opt out of any future contacts from us at any time after your reservation is complete;
- Express any concern you have about our use of your data.
Please note: we MUST validate your identity prior to sharing any personal information, even for validation purposes. This must be done via government-issued photo ID or utility bill addressed that matches the address we have on record.
We take precautions to protect your information. When you submit sensitive information via this website, your information is protected both online and offline.
All information, including sensitive information (such as personal information), is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon either at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. ELF Oaks LLC has completed a company background check that verifies our corporate identity and good standing. This can be seen by reviewing the details of the security certificate.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a highly secure data center located in European Union and the United States, a country that has been declared by the European Commission as offering an adequate level of protection for data export. ELF Oaks LLC does not directly collect any credit card data. Our reservations engine is PCI-compliant and we work with globally approved, PCI-compliant merchant providers for payment processing (Google and PayPal).